General terms and conditions of sale (GTC)
The present general terms of sale (GTS) constitute the basis of the commercial negotiation and are systematically sent or given to each buyer to enable him to place an order. The general conditions of sale described below detail the rights and obligations of the company Mel de Bontemps and its client in the context of the sale of the following services: online and distance coaching, digital programs for individuals or groups.
Any acceptance of the quote / order form including the clause “I acknowledge having read and accepted the general conditions of sale attached” implies the unconditional acceptance of the buyer to these general conditions of sale.
The prices of the services sold are those in effect on the day the order is taken. They are denominated in euros or US dollars. The company Mel de Bontemps reserves the right to modify its prices at any time. However, it undertakes to invoice the services ordered at the prices indicated at the time the order is placed.
3/ Terms of payment
The payment of the orders is carried out:
● by credit card online
● by direct debit in the event of staggered payments
4/ Late payment
In the event of non-payment of all or part of the services delivered on the due date, the buyer must pay Mel de Bontemps a late payment penalty equal to three times the legal interest rate. The legal interest rate is the one in force on the day of the delivery of the services. As of January 1, 2015, the legal interest rate will be revised every 6 months (Ordinance No. 2014-947 of August 20, 2014). This penalty is calculated on the amount including VAT of the sum still due, and runs from the due date of the price without any prior notice of default being necessary. In addition to the late payment penalties, any sum, including the deposit, not paid on its due date will automatically give rise to the payment of a fixed penalty of 40 euros/US dollars due for collection costs. (Articles 441-10 and D. 441-5 of the Commercial Code).
5/ Resolutive clause
If in the fifteen days which follow the implementation of the clause “Delay of payment”, the purchaser did not discharge the sums remaining due, the sale will be solved of right and will be able to open right to the allocation of damages to the profit of the company… (company name).
The delivery time indicated during the registration of the order is given only as an indication and is not guaranteed.
Consequently, any reasonable delay in the delivery of the products will not give rise to :
● award of damages;
● cancellation of the order.
The risk of transport is borne entirely by the buyer.
In the event of missing or damaged goods during transport, the buyer will have to formulate all the necessary reserves on the purchase order with reception of the aforementioned goods. These reservations must be confirmed in writing within five days of delivery, by registered mail addressed to the company.
7/ Force majeure
The responsibility of the company Mel de Bontemps cannot be implemented if the non-execution or the delay in the execution of one of its obligations described in the present general conditions of sale results from a case of force majeure. In this respect, force majeure means any external, unforeseeable and irresistible event within the meaning of Article 1148 of the Civil Code.
Mentions for individual coaching
A/ Setting up: Coaching includes one or more 1 hour sessions over a period of one week or several months depending on the services chosen. They also include spontaneous exchanges via a common messaging system (such as whatsapp or another similar application.) The sessions will take place in video via Zoom or Discord tools. The sessions (monthly) will be defined between the client and the coach at least 1 week (7 days) in advance.
B/ Ethics : The coach is bound by strict professional secrecy and will not reveal any of the exchanges with his coachee. All information about a coachee is treated as strictly confidential. This rule of confidentiality is essential for the establishment of a relationship of trust.
C/ Client commitment: The coachee is free to appropriate the supports and tools that the coach implements during the coaching.
D/ Payments : All coaching is paid in advance or paid in installments each month, over the period of time that has been defined together. The coach reserves the right to sue the client in case of non–In the event of a major disagreement between the coach and the client, or that for a particular reason, the coachee or the coach, one or both, do not wish to continue the coaching together; it may be agreed to break the contract at any time. In this regard: the client will not be required to continue payment of the remaining monthly installments and/or will be financially charged for the time spent with the coach. They will find a mutual agreement to respect each other’s needs.
E/ Ethics : The client agrees to work with the coach in a manner that respects his profession and his person.
Owner: Mel de Bontemps LP
Identification number: SL036116
Address: 5 South Charlotte Street, Edinburgh EH2 4AN, Scotland, United Kingdom